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Housing

Housing Association Executive Support

The Tangentyere Housing office provides executive support for the 18 separately incorporated Housing Associations, coordinating approximately 90 meetings per year including 18 annual general meetings and regular general meetings. This service aims to empower Housing Association members and residents to maintain control of their own future, and adopts strong principles of self determination and community development in carrying out its tasks.

These meetings enable:

• minimal internal disputes and increased community capacity;
• compliance with NT and Commonwealth Incorporations Act;
• compliance with conditions of grants;
• accountability to governments and the broader community;
• community control, responsibility and self management;
• support of indigenous governance;
• ongoing education regarding government policy directions.

This service is also responsible for organising Housing Association ‘Trespass Notices’ to be issued and served, and for all other general administration, correspondence, member requests relating to Housing Association business.

Property Maintenance

Tangentyere operates a repairs and maintenance program with its prime focus to improve the health of residents through environmental health principles. This service:

• recognises the importance of the nine environmental health based ‘Critical Healthy Living Practices’;
• uses appropriate ‘health hardware’ throughout all of its repair and maintenance work;
• operates a ‘cyclical / preventative repairs and maintenance’ system, rather than an emergency based system;
• carries out quarterly survey / fix work in every house by indigenous property maintenance officers;
• carries out quarterly survey / fix work in every house by contracted plumbers and electricians;
• operates a Housing Management System database recording all repair and maintenance requests and generating emergency and cyclical job orders to contracted plumbers, electricians, carpenters, evaporative air conditioning contractors and so on.

Tenancy and Rental Management

Tangentyere operates a tenancy and rental program that recognises and supports cultural imperatives and lifestyles. This service aims to operate a humane and flexible system that:

• maintains tenancy systems, household files, up to date information on tenants, tenancies and household accounts;
• negotiates new tenancy agreements, including caretaker tenancy agreements;
• organises and manages rental payments;
• advises tenants and Housing Association committees of tenants in rent arrears or not paying and provide support to recover debts;
• provides tenancy references for Territory Housing applicants;
• maintains housing waiting lists;
• mediates between tenants and committees to attempt to resolve housing issues.